Post a cleaning request
Submit your cleaning details and see a guide estimate. Approved providers can then submit quotes for you to compare.
Post requestInformation hub
Policies and information.
Find the main customer, provider and policy information for West Midlands Cleaner. WMC is a local cleaning marketplace where customers post requests, approved providers submit quotes and customers choose who to book before payment.
Marketplace reminder: No payment is taken when you post a request. The website guide estimate is not a final price. Approved providers submit quotes, and you only pay after choosing a provider.
Customers
Booking and customer information.
Customers can post a request, compare provider quotes, choose a provider, pay securely, message the selected provider and leave a WMC verified review after completion.
Check booking status
Check the status of a request using the details provided when the request was submitted.
Check statusFrequently asked questions
Read key information about guide estimates, provider quotes, payments, coverage and repeat cleaning requests.
Read FAQProviders
Cleaner and business partner information.
Providers are independent from WMC and are responsible for their own work, insurance, equipment, staff, tax and service delivery. Providers submit quotes and only take jobs they are happy to complete.
Self-employed cleaner partners
Apply to be considered as an independent self-employed cleaner partner for suitable WMC booking opportunities.
Apply as cleanerCleaning business partners
Cleaning businesses, teams and local companies can apply to quote for suitable marketplace requests.
Apply as businessProvider portals
Approved providers can view suitable jobs, submit quotes, manage assigned jobs and follow completion steps.
Business portalPolicies
Legal and website policies.
These pages explain how WMC handles privacy, website terms, cancellations, refunds and marketplace responsibilities.
Privacy policy
How West Midlands Cleaner may collect, use and handle booking, enquiry and application information.
View privacy policyTerms and conditions
Important terms for using the West Midlands Cleaner website and submitting booking requests.
View termsCancellation and refund policy
Information about cancellations, refunds and what happens if a booking cannot go ahead.
View policyWest Midlands Cleaner operates as a marketplace/platform. Cleaning services are carried out by the independent provider selected by the customer, not by WMC employees. WMC may assist with platform support, secure payment administration and unresolved issues where needed.
Need help?
Contact West Midlands Cleaner.
Use the contact page for general support, customer questions, provider applications or unresolved platform issues.
Email: info@westmidlandscleaner.co.uk